LoopOS

Integrations

Plug into the stack you already run.

LoopOS connects your circular channels to the carriers, payments, and commerce tools your teams use every day.

Ready when you are

Pre-built connections to the tools that power trade-in, returns, repair, and resale, configured in flows, not custom projects.

AI & intelligence

LLM providers, observability, and AI agents wired into your flows.

  • Anthropic

    Enterprise AI models for grading and decision support in flows.

  • AWS Bedrock

    Foundation models on AWS for secure, scalable AI workloads.

  • Azure

    Azure OpenAI and cloud AI services inside LoopOS flows.

  • ChatGPT

    OpenAI models for operator assistance and automated triage.

  • Langfuse

    Tracing and evaluation for AI features in production.

  • LoopOS AI

    Native AI for pricing, grading, and operator assistance across LoopOS.

  • OpenRouter

    AI agents powered by leading language models in your flows.

Authentication

Enterprise sign-in for operator portals and internal tools.

  • Auth0

    Identity platform for customer and operator authentication.

  • Google

    Sign in with Google Workspace accounts.

  • Keycloak

    Open-source SSO and identity for self-hosted deployments.

  • Microsoft 365

    Sign in with Microsoft 365 and Azure AD.

  • Okta

    Workforce identity and SSO for operator portals.

  • SAML 2.0

    Single sign-on for enterprise teams and operator portals.

Automation

Trigger workflows and sync data with no-code automation tools.

  • MCP

    Model Context Protocol tools wired into LoopOS automations.

  • n8n

    Self-hosted workflow automation connected to LoopOS events.

  • Open API

    REST APIs and webhooks for custom system integrations.

  • Zapier

    Connect LoopOS events to thousands of apps without custom code.

CRM & support

Helpdesk and chat tools your teams already use.

  • Freshdesk

    Support tickets and customer service in LoopOS apps.

  • Intercom

    Messenger and support automation for customer conversations.

  • TalkJS

    Real-time chat between operators, teams, and sellers.

  • Zendesk

    Ticketing and helpdesk integrated with LoopOS operations.

Email

Keep customers informed at every stage of the journey.

  • Brevo

    Transactional email with editable templates.

  • Mailgun

    Transactional email delivery and event webhooks.

  • SendGrid

    Deliver transactional email at scale.

  • SMTP

    Generic SMTP for custom mail servers and regional providers.

Inbound payments

Collect payments from customers via card, reference, and local payment methods.

  • easypay

    Multibanco, MB Way, and card payments for the Portuguese market.

  • eupago

    Local payment collection via reference and digital channels.

  • SIBS

    Card processing through the Portuguese payments network.

  • Stripe

    International checkout with cards, Multibanco, and SEPA.

Invoicing

Certified fiscal documents generated automatically from flow events.

  • Cegid

    ERP invoicing sync for retail and finance teams.

  • Dynamics

    Microsoft Dynamics 365 for orders, invoicing, and master data.

  • Invoice Express

    Certified invoices, simplified invoices, and credit notes for Portugal.

  • SAP

    SAP integration for enterprise billing and financial posting.

Marketplace & commerce

List and sell recovered items on marketplaces and e-commerce platforms.

  • Mirakl

    Marketplace listing and order sync for second-life sales.

  • Shopify

    Buyback storefronts, store credit, and embedded commerce exits.

Outbound payments

Pay sellers and partners when items are accepted or resold.

  • Revolut

    Automated outbound transfers to sellers and partners.

  • SEPA

    Bank transfers to sellers via SEPA across the eurozone.

  • Store credit

    Issue store credit when items are accepted or traded in.

  • Voucher

    Digital vouchers and evouchers for payouts and incentives.

Smart diagnosis

Device testing, grading, and condition analysis at scale.

  • Blackbelt

    Automated device diagnostics and data erasure verification.

  • Blancco

    Enterprise diagnostics and secure data erasure for devices.

  • LoopOS AI

    Native AI for device condition analysis and grading.

  • NSYS

    Automated device testing and condition assessment at scale.

  • Phonecheck

    Mobile device inspection and condition reporting.

  • Piceasoft

    AI-assisted mobile diagnostics and photo-based grading.

SMS

Text message notifications when it matters most.

  • Bird (MessageBird)

    SMS and messaging via Bird (MessageBird) across markets.

  • Ez4u

    SMS notifications for status updates and reminders.

  • Twilio

    Programmable SMS for notifications and two-way messaging.

Transportation

Labels, tracking, and reverse logistics with national and international carriers.

  • CTT

    Portuguese postal service for store drop-off, home pickup, and pickup points.

  • DHL

    International express shipping and bulk label generation.

  • DPD

    Parcel delivery across European markets.

  • GLS

    Spain and EU parcel network with shop delivery and pickup points.

  • Logic

    National logistics for home pickup and returns in Portugal.

  • TTMB

    Transport management for multi-leg logistics programmes.

Extend when you need to

When you need more, we add new integrations quickly and tailor them to how you work.

No rebuild required. Plug a new partner into your existing flows. Everything downstream keeps working.

Integrations
Connected-services card listing live integrations, with a control to add a new one

Configured to your stack, not a template

LoopOS is configured around your workflows, the systems you already run, and the partners in your network.

  • Your rules

    Trade-in, returns, grading, and payout rules follow how your teams already decide, not a generic template.

  • Your tools

    Connects to the retail, finance, and logistics tools you already run, without forcing a rip-and-replace.

  • Your network

    Stores, web, hubs, and partners stay on the same item record, configured for how your programme actually runs.

FNAC's circular programme, built on their stack

Trade-in across 100+ stores, synced with FNAC's existing retail systems. Not a template rolled out unchanged.

Read the case study

Built for how you
already work

Tell us about your stores, channels, and partners. We will show you what a tailored setup can look like.